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Privacy Policy

Last Updated: May 13, 2026

FENLIY operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect the following categories:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, payment confirmation and other payment details. We do not store full card numbers on our servers – payments are processed securely by our payment processors.
• Account information including your username, password, preferences and settings.
• Transaction information including items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel.
• Communications with us including information you include when sending a customer support inquiry to support@fenliy.com.
• Device information including information about your device, browser, IP address.
• Usage information including how and when you interact with our website fenliy.com.

Personal Information Sources

• Directly from you when you create an account, place an order, or communicate with us.
• Automatically through cookies and similar technologies when you visit fenliy.com.
• From our service providers (IT management, payment processing, shipping, analytics).

How We Use Your Personal Information

• Provide, Tailor, and Improve the Services: To process payments, fulfill orders from our workshop at 47-18 Vernon Blvd, Long Island City, NY 11101, arrange shipping, process returns, and manage your account.
• Marketing and Advertising: To send marketing communications by email if you opt-in, and to show relevant products.
• Security and Fraud Prevention: To authenticate your account and protect against fraud.
• Communicating with You: To provide customer support via support@fenliy.com and +1 (618)  388 7387
• Legal Reasons: To comply with applicable law and enforce our Terms.

How We Disclose Personal Information

We may disclose your personal information to:

• Vendors and third parties who perform services on our behalf (payment processing, shipping, cloud storage, IT).
• Business and marketing partners only with your consent where required by law.
• When you direct us to ship products or use social media widgets.
• In connection with a business transaction or to comply with legal obligations.

Third Party Websites and Links

Our website fenliy.com may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority.

Security and Retention of Your Information

Please be aware that no security measures are perfect. Any information you send to us may not be secure while in transit. We retain your personal information only as long as needed to maintain your account, provide Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

• Right to Access / Know: You may request access to personal information we hold about you.
• Right to Delete: You may request deletion of your personal information.
• Right to Correct: You may request correction of inaccurate information.
• Right to Opt out of Marketing: You can unsubscribe from promotional emails using the link in our emails. Contact us at support@fenliy.com.
• Right to Object: Where we rely on consent, you have the right to withdraw consent.

We will not discriminate against you for exercising any of these rights. To exercise your rights, email us at support@fenliy.com.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in, using recognized transfer mechanisms where required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on fenliy.com with an updated “Last updated” date.