Cancellation Policy

You may cancel your order free of charge within 24 hours of placing it, as long as the order has not yet been processed for shipping.

How to Cancel
Email support@fenliy.com with your order number in the subject line, or call +1 (618) 388-7387 (Monday–Friday, 9:00 AM – 6:00 PM EST).

After 24 Hours
Once your order has been processed or shipped, we are unable to cancel it. You may still return the item under our 30-day return policy after delivery.

Refunds for Approved Cancellations
Approved cancellations within the 24-hour window receive a full refund to the original payment method. Please allow 3–5 business days for the refund to appear on your statement.

Contact
Email: support@fenliy.com
Phone: +1 (618) 388-7387
Address: 4615 Jamaica Dr NE, Albuquerque, NM 87111, USA