Every handcrafted timber piece is inspected before leaving our workshop. If an item arrives damaged or fails to meet your expectations regarding our craftsmanship standards, we provide dedicated support to resolve the issue promptly through replacement or careful repair guidance.

Standard pieces may be returned within thirty days of delivery in their original condition and packaging. Because custom furniture is milled and hand-finished to your precise specifications, modifications or returns on custom commissions are evaluated on a case-by-case basis to ensure fair resolution for both client and craftsperson.